Privacy Policy
Introduction
Welcome to Dream E-Waste. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website, dreamewaste.com, and use our services. By using our website, you agree to the terms of this policy.
Information We Collect
- Personal Information: We collect personal information that you voluntarily provide to us, including your name, email address, phone number, and any other details you provide when you contact us or use our services.
- Usage Data: We automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our website and services.
- Improve, personalize, and expand our website and services.
- Understand and analyze how you use our website.
- Communicate with you, including for customer service, to provide updates and other information related to the website, and for marketing and promotional purposes.
- Process your transactions and send you related information, including purchase confirmations and invoices.
- Detect and prevent fraudulent transactions and other illegal activities, and protect the rights and property of Dream E-Waste and others.
Sharing Your Information
We do not share your personal information with third parties except as follows:
- Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Advertising and analytics partners: Google and Meta, as described in California Privacy Rights below.
Data Security
We use administrative, technical, and physical security measures to help protect your personal information. However, no method of transmission over the internet, or method of electronic storage, is 100% secure.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your personal data. To exercise these rights, please contact us at [email protected].
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Dream E Waste
4009 Hicock St STE D,
San Diego, CA 92110
Phone: (619) 889-1305
Email: [email protected]
California Privacy Rights
Last updated: October 14, 2026
This section applies to California residents and adds to the policy above. It explains what personal information we collect, how we use it, and your rights under California law (the CCPA, as amended by the CPRA).
What we collect and where it comes from
In the last 12 months we have collected:
- Identifiers: name, email, phone, address, business name, IP address, and cookie, device and ad-click IDs.
- Service information: the services you ask about, item and device counts, and your pickup, drop-off and destruction records.
- Internet activity: pages you view on our site, how you reached it (for example, which ad you clicked), and the forms you send.
- Approximate location: from your ZIP code or IP address.
- Call information: when you call a number shown on our website or in our ads, Google routes the call and reports its time, length and the caller’s area code to us. Calls placed directly from our ads may be recorded; you will hear a notice at the start.
This comes from you (forms, calls, emails and visits) and from the website tools described below. We use it for the purposes in “How We Use Your Information.” We do not collect sensitive personal information as defined by California law.
Selling and sharing
We do not sell your personal information for money. Our website uses advertising and analytics tools from Google (Google Ads, Google Analytics) and Meta (Facebook). These let Google and Meta collect identifiers and browsing activity from your visit. We also send Google encrypted (hashed) contact details so it can tell us which ads led to a pickup request or a pickup. California law may treat this as “selling” or “sharing” personal information for cross-context behavioral advertising. The categories involved are identifiers, internet activity and service information. We do not knowingly sell or share the personal information of anyone under 16.
How to opt out
- Click Do Not Sell or Share My Personal Information at the bottom of any page.
- Or turn on Global Privacy Control (GPC) in your browser. We treat a GPC signal as an opt-out for that browser, and we don’t share the details of any request you send us while it is on.
- Or email [email protected] with the subject “Do Not Sell or Share.”
Your other rights
You can ask us to tell you what personal information we have about you, where it came from, why we use it and who we disclose it to, and to give you a copy. You can also ask us to delete or correct it. We will not treat you differently for using these rights.
To make a request, email [email protected] or call (619) 889-1305. We’ll confirm receipt within 10 business days and answer within 45 days. We verify requests by matching details you give us (such as the email or phone you used with us) against our records. An authorized agent may make a request for you with your signed permission.
How long we keep information
- Service records (pickups, drop-offs, certificates of destruction, invoices): 7 years, for tax and legal reasons.
- Requests and messages that don’t lead to a service: 3 years.
- Website analytics: up to 14 months in Google Analytics.
- Cookies: as listed in the Cookies section below, from one session up to 2 years.
Do Not Track
There is no common standard for the browser “Do Not Track” setting, and our website does not respond to it. We do honor Global Privacy Control as described above.